Co-managed Service Desk
Our help is clear
A successful organisation relies upon many factors – one of them is transparency within its IT systems and networks. Transparency allows better tracking, plus enables escalation, prioritisation, and of course, shared knowledge.
The best way to achieve these benefits is through something called a ‘ticket management system’ – think of it as parcel tracking. At Pro Drive, we can supply industry-leading technology that is simple to use, and because we operate a direct link between ourselves and your internal IT resources, not only does it allow the escalation and transfer of tickets, it still maintains complete traceability of any work undertaken.
The business benefits are plain to see.
SMB Services Specialist Pro Drive IT, has formed a strategic partnership with Centrix software, a UK-based software company focusing on workplace discovery, helping companies prepare for advanced virtualisation and the acquisition of Cloud services.
SMB Services Specialist Pro Drive IT, has been named as a Velocity partner for the delivery, implementation and support of EMC’s flexible storage solutions.
Almost three-quarters of firms and public sector organisations across nine European countries may not fully recover their computer systems or data after an IT failure, a survey suggests.
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14 Nov
Pro Drive events held throughout the year. Please check our events site http://www.prodriveitevents.co.uk/ for up to date information.
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Pro Drive IT Limited, registered in England 3467064, registered address: Unit 22, Home Farm, Loseley Park, Guildford, Surrey, GU3 1HS
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