Making phone calls through Lync with Autotask

August 7th, 2014|Technology News|

If, like Pro Drive, you use Autotask to manage your IT services business, and you also use Microsoft Lync to make phone calls, you may appreciate this ‘productivity hack’ to make Lync phone calls directly from within Autotask using the LiveLink tool. To create a LiveLink to dial a contact's phone number you need to [...]