Great IT Support Services rely on good communication

2020-07-23T11:01:00+01:00July 23rd, 2020|Accountants, Business Continuity, Company News, Cyber Security, Law, Productivity, Remote Working|

Thanks to all of our lovely clients who have given us awesome feedback (in over 1400 responses) via Net Promotor Score for our IT support services! As our mission here at Pro Drive IT is to provide exceptional customer service, this truly means a lot to us. Our clients' feedback helps us to make changes [...]

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Phishing attacks – it’s open season!

2020-07-16T09:03:22+01:00June 9th, 2020|Accountants, Cyber Essentials, Cyber Security, Law, Security and Threats|

There's an increase in phishing attacks on businesses, as well as home-workers. We explain what they are and how to reduce the risk with better cybersecurity. If you’re unfamiliar with the term ‘phishing’, it’s still fishy but nothing to do with fish! Phishing is when cyber criminals send a message, commonly a scam email [...]

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Why Your Outdated Phone System is Costing You Money and Business — Moving to the Cloud is the Way Forward

2020-07-16T09:05:49+01:00April 21st, 2020|Accountants, Business Continuity, Financial Services, Law, Productivity, Remote Working, Tips and Advice|

If you weren’t already considering updating your phone system, we bet you are now! Amid all the uncertainty of the current coronavirus situation, one thing is sure: businesses all around the country are starting to realise the limitations of their ageing, out-of-date systems. As you’re probably well aware of by now, the main issue with [...]

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Is Your Email REALLY Secure?

2020-07-16T09:07:08+01:00March 31st, 2020|Cyber Security, Financial Services, Law, Security and Threats|

Businesses that provide professional services are terrified about the consequences of confidential information falling into the hands of the wrong people. Particularly when it is client data and especially when it is personal data. The subsequent reputational damage could mean losing a client at best — or worse, losing the entire business. This is why [...]

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Hide and Seek: Don’t Play Games with Your Data Storage

2020-07-16T09:08:43+01:00January 31st, 2020|Law, Productivity, Security and Threats, Tips and Advice|

Are you currently storing all your data on a physical server that sits in the basement of the building? What happens if someone accidentally unplugs it? If building works are being done on the office and the server needs to be moved? Or worse: what if there’s a fire? A flood? What if the [...]

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Don’t Panic: Recovering Files in Office 365 Exchange and SharePoint

2020-07-16T09:10:02+01:00January 31st, 2020|Law, Productivity, Tips and Advice|

We’ve shown you how to restore files on Windows and Mac. We’ve given you the tools you need to recover deleted emails in Outlook and Mail. But why stop there? How about some tips on restoring deleted files in Office 365 Exchange Online and SharePoint?   Retrieve files in Office 365 Exchange Online If you’ve [...]

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Don’t Panic: Restoring Deleted Emails in Outlook and Mail

2020-07-16T09:11:39+01:00November 8th, 2019|Law, Tips and Advice|

Back in the day, accidentally misplacing your Filofax would undoubtedly have resulted in a panicked outburst: “But my WHOLE LIFE is in there!” But nowadays, most of our life — from emails and contacts to meetings, appointments, events and tasks — is at the mercy of our email providers, stored in various well-organised (ahem) folders. [...]

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Don’t Panic: How to Recover Deleted Files on Windows and Mac

2020-07-16T09:13:45+01:00November 6th, 2019|Law, Tips and Advice|

We’ve all been there. You’ve spent hours working on an important document for a client, only to delete it a couple of days later accidentally. So, if you ever find yourself in a bind, always check the Recycle Bin (Windows) or Trash (Apple) first. The Recycle Bin works like any other folder — simply open [...]

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Why being Cyber Essentials Certified is ESSENTIAL

2020-07-16T09:16:46+01:00August 22nd, 2019|Cyber Essentials, Cyber Security, Law|

Is your company Cyber Essentials certified? If not, you may be missing out… Cyber Essentials is a UK Government standard based around configuring your IT systems in line with best practices and helping you to guard against the most common cyber threats. In fact, it is estimated that when implemented correctly, it should block about 80% [...]

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How to safely manage all my passwords

2020-07-16T09:18:46+01:00June 19th, 2019|Law, Tips and Advice|

Imagine you had one key to all you most valued possessions. The same key that opened your car, would open the front door of your home or business, jewellery box or even you “Man Draw”! As practical as this may be what would happen if someone stole your key? We all know we shouldn’t, but [...]

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