One of the most common frustrations we hear from Microsoft Copilot users is that they are not getting the results they expected. In many cases, the issue is not Copilot itself – it is the prompt.
Writing an effective prompt is a skill, often referred to as prompt engineering. The more specific and structured your prompt, the better the output you will receive.
At Pro Drive IT, we often recommend using the GCSE framework when creating prompts:
- Goal – What do you want Copilot to do?
- Context – Why do you need it?
- Sources – What information should it use?
- Expectations – How should the results be presented?
However, if you struggle to create detailed prompts, Microsoft has a useful Copilot agent called Prompt Coach.
What is Prompt Coach?
Prompt Coach helps users build better prompts by asking a series of questions to fill in any missing information. It guides you through the same logical structure as the GCSE framework and helps you identify the details Copilot needs to produce more relevant, detailed and actionable results.
In our demonstration, we compared a simple prompt asking Copilot to prepare us for next week’s meetings against a Prompt Coach-generated prompt.
The difference was significant. Instead of generic suggestions, Copilot produced detailed meeting summaries, preparation checklists, key discussion points, risks, relevant data, previous meeting context and even preparation time slots that could be added to the calendar.
The lesson is simple: better prompts produce better outcomes.
If you are investing in Microsoft Copilot, taking a few extra minutes to improve your prompts can dramatically increase the value you get from the platform.
▶️ Watch the video below to see Prompt Coach in action.
Need Help Getting More from Microsoft Copilot?
If you would like help adopting Microsoft Copilot, improving your prompts or discovering how AI can help your business become more efficient, contact Pro Drive IT. We’d be happy to help.
