Business IT Support2022-04-20T16:48:48+01:00

Business IT Support

We know that no two companies are the same, which is why our business IT support services are tailored to your company requirements. By focusing specifically on your needs, we ensure that your IT will contribute proactively to a productive and successful business.

A Full Business IT Support Service

We offer a full IT support service specifically for businesses. We know the pressures and challenges of running a business and we know how critical good IT support and IT systems are. We have a highly experienced team on hand to offer 24/7 IT support for your business. We not only make sure everything is running smoothly and help with any issues your business or specific team members may have, but we also offer a wide range of IT solutions for businesses.

Business IT Systems and Installation

These days, all IT installations for businesses include more comprehensive systems than a ‘quick install’ will allow. As with most technology, it will only work beneficially if it’s installed and set up correctly.

Shortcuts have the potential for malfunctions and security breaches, which could mean more downtime and loss of productivity for your business. Failing to install systems correctly could also shorten the lifetime of your chosen IT solutions. Proper installation, on the other hand, will guarantee that you get a cost-effective solution and extended use times.

Our fully trained IT professionals will ensure your systems are installed correctly and then continue to maintain them to improve your business’ daily and long-term operations — helping to alleviate any stress or downtime at your end.

Our Business IT Support Team

Our highly experienced and friendly team is on hand and ready to help. Get in touch today to find out more about our IT support services and how we can help your business run more smoothly and expand more easily without the issues related to IT problems and systems.

All business IT support Contracts include:

Exceptional Customer Service

A commitment to exceptional customer service

Business IT support Surrey

Unlimited remote and, where required, on-site IT assistance

No hidden charges

A fixed monthly cost with no hidden charges

Guaranteed response times

Guaranteed response times from our Woking-based Service Desk

Regular review meetings and reports

Regular review meetings and management reporting

Strategic advice and budget planning

Strategic advice and budget planning

24/7/365 monitoring

24/7/365 monitoring and support of critical infrastructure

Additional IT services

  • 24/7/365 helpdesk
  • Automated printing supply service
  • IT Manager support services
“Pro Drive won the business because they were not overly prescriptive and we felt they offered more of a bespoke solution. So we got the support we needed for the hours the business required. It’s pretty difficult to find this level of flexibility from a support company so we were delighted with their approach.”
Suzanne Woodason, IT and System Manager, Procyon Oil & Gas

Business IT support advice and resources

Important – changes to Microsoft 365 licensing

By |February 10th, 2022|Technology News, Tips and Advice|

Act now! Microsoft have announced major changes to their Microsoft 365 licensing programme which will, unfortunately, result in price increases. We look at these and suggest ways to mitigate them IF you take action quickly. The price increases on some of the core products will be between 9% and 25%, plus a further premium of 20% on all products for [...]

Our NPS – IT help desk is above industry average

By |November 17th, 2021|Company News, Productivity|

We use the Net Promoter Score (NPS) system (SM) to measure our IT help desk performance. We’re told that companies in our business sector who are top performers on NPS generally have a score of 70 and we’re proud to say that ours is consistently above that, between 75 – 80 – but we aim for higher! In case you’re [...]

October is Cyber Security Awareness Month

By |October 15th, 2021|Uncategorized|

Yes it's another novelty awareness date for your calendar – but please bear with us as this really is an important one! Cyber Security Awareness Month has actually been with us a while and originates from the US based National Cyber Security Alliance who launched it to raise awareness back in 2004. Over 15 years on and we feel that [...]

Webinars on Demand

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How to keep your staff happy & productive when remote working

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How to create a simple staff survey

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How to use a spare laptop as a second monitor

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How to disable Fast Startup on Microsoft Windows

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Cyber security awareness training for business

How to provide cost-effective training

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Social engineering: what you need to know

how to ensure you are not open to hackers

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IT Tips: using Microsoft Tasks to improve productivity

how you install it, use it – and the benefits to team productivity

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How to save time and be more productive using Calendly Online Appointment Scheduling Software:

how Calendly works with your calendar and a demo of how to get started.

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How to protect your IT security easily with Multi Factor Authentication:

what MFA is, why it’s critical to your security and a quick demo of how to set it up.

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