Business IT support Surrey, London and the South East
We know that your company is unique which is why our business IT support services are specifically designed to meet your business needs. By tailoring our solutions specifically to you and your business, we make sure that your IT will help build a productive and successful business. We work with businesses right across Surrey from our base in Woking. We also work with organisations across London and the rest of the South East.
A Full Business IT Support Service Based in Surrey
We offer a full IT support service specifically for businesses. We know the pressures and challenges of running a business and we know how critical good IT support and IT systems are. We have a highly experienced team on hand to offer 24/7 IT support for your business. We not only make sure everything is running smoothly and help with any issues your business or specific team members may have, but we also offer a wide range of IT solutions for businesses across Surrey and beyond.
Business IT Systems and Installation
These days, all IT installations for businesses include more comprehensive systems than a ‘quick install’ will allow. As with most technology, it will only work beneficially if it’s installed and set up correctly.
Shortcuts have the potential for malfunctions and security breaches, which could mean more downtime and loss of productivity for your business. Failing to install systems correctly could also shorten the lifetime of your chosen IT solutions. Proper installation, on the other hand, will guarantee that you get a cost-effective solution and extended use times.
Our fully trained IT professionals will ensure your systems are installed correctly and then continue to maintain them to improve your business’ daily and long-term operations — helping to alleviate any stress or downtime at your end.
Your Trusted IT Support Team in Surrey
If your business is located in Surrey or the surrounding areas, trust us to carry out all your IT needs whilst you concentrate on growing your business. As your IT support partners, we will deliver a strategy that meets your business needs now and in the future. We are experts in provid IT support services for a range of businesses including accountants, law firms and financial services companies. Our 24/7 helpdesk delivers business IT support whenever you need it which actively reduces downtime saving you money and preventing dissatisfied customers.
Whether you’re a small Surrey business looking for some initial IT support or a large organisation looking for long-term IT partners, we can provide you with everything you need to keep your business running. Get in touch with us now for expert IT support in Surrey.
Our Business IT Support Team
Our highly experienced and friendly team is on hand and ready to help. Get in touch today to find out more about our IT support services and how we can help your business run more smoothly and expand more easily without the issues related to IT problems and systems.
All business IT support Contracts include:
A commitment to exceptional customer service
Unlimited remote and, where required, on-site IT assistance
A fixed monthly cost with no hidden charges
Guaranteed response times from our Woking-based Service Desk
Regular review meetings and management reporting
Strategic advice and budget planning
24/7/365 monitoring and support of critical infrastructure
Additional IT services
- 24/7/365 helpdesk
- Automated printing supply service
- IT Manager support services
“Pro Drive won the business because they were not overly prescriptive and we felt they offered more of a bespoke solution. So we got the support we needed for the hours the business required. It’s pretty difficult to find this level of flexibility from a support company so we were delighted with their approach.”
Business IT support advice and resources
Our Managing Director, Bruce, recently caught up with Philippa Keith, CEO at MSP Organisation. MSP Organisation is a UK-based corporate services group that provides a wide range of specialist services to help businesses succeed. They have been a long term client of Pro Drive’s for over 5 years. Services we provide to MSP: Strategic IT Management and Support A [...]
Pro Drive IT, a leading provider of IT support and cybersecurity services for businesses in London and the Southeast and a specialist in working with Accountancy Practices, is excited to announce their participation in the upcoming Accountex London Exhibition taking place on 14th and the 15th May 2025 at ExCeL London. The Accountex Exhibition is the UK's largest event [...]
Over the last few years Pro Drive has invested significantly in changing the way we provide our IT support service. Our Operations Director Chris Morrell has taken to the blog to explain how and why. Recently I wrote a blog on how to choose a new IT support provider. It is a crowded marketplace and it can be time [...]
Contract Inclusions
World class customer service score
A Net Promoter score in the 90s demonstrates our exceptional response times and friendly service
Unlimited Remote And, Where Required, On-Site IT Assistance
Get expert help whenever you need it, whether remotely or in person.
A Fixed Monthly Cost with No Hidden Charges
Enjoy predictable pricing with no surprise fees or unexpected extras.
Guaranteed Response Times from Our UK Service Desk
You’ll always know when to expect a response, backed by our local UK team.
Regular Review Meetings and Management Reporting
Stay informed with clear reporting and regular strategy check-ins.
Strategic Advice and Budget Planning
Plan confidently with tailored IT guidance aligned to your business goals.
24/7/365 Security Monitoring and Support of Critical Infrastructure
Rest easy knowing your systems are protected, monitored and supported around the clock.
Specific Industry Solutions
Accountants
Manual Processes
We streamline operations to make you more efficient, by automating tasks and updating systems.
Data Protection
We help keep your systems secure and ensure full compliance.
Limited Budgets
We provide strategic planning to help you get the most from your technology investment.
Remote Access
Our cloud hosting services ensure secure access to your accountancy apps from anywhere.
Law Firms
Cyber Threats
We protect your systems with robust security measures and 24/7/365 security monitoring
Outdated Systems
Regular detailed technology audits and a strategic IT roadmap keep you ahead of your competition.
Secure AI
Our experienced team with help you design the security and oversight measures to adopt AI safely.
Compliance
We keep your firm compliant with SRA and data protection regulations.
Financial Services
Compliance
We keep your firm compliant with FCA, DORA and data protection regulations.
System Downtime
Our unique proactive team continually modernises your IT setup to prevent time being wasted by IT problems.
Responsiveness
We start working on problems in minutes, giving you highly response strategic IT support.
Cyber Threats
We protect your systems with robust security measures and 24/7/365 security monitoring.
Client Onboarding Process
Planning & Kick-off
We run a detailed audit on your whole IT setup and create a step-by-step strategic roadmap to fully understand how your business works.
Seamless Migration
Your systems are switched with zero downtime, using phased or parallel rollouts in close coordination with your current provider.
Onsite Support
We are physically at your office before, during, and immediately after the transition, providing priority assistance to you and your staff.
Follow Up & Review
After your new IT systems have been implemented, we continue to check in with you, resolving your concerns and ensuring everything runs perfectly.
Why Our Client Onboarding Process Works
Minimal Disruption
We plan every step of your migration ahead of time and migrate your systems off-peak, to minimise disruption to your team and avoid downtime.
Low Client Involvement
Once our plan has been agreed, one of our experts joins you onsite to field any questions and to ensure you and your team stay productive.
Easy Staff Onboarding
We conduct in-person training, provide simple guides, and offer onsite support to provide you with a smooth adjustment to your new IT system.
Areas We Cover
We provide outsourced business IT support in Surrey and offer IT strategy and cyber security services for SMEs all over the country.
Why Choose Pro Drive IT?
Pro Drive IT provides outsourced business IT support in Surrey and offers IT strategy and cyber security services for SMEs all over the country. We work in the legal, accountancy, and financial services sectors and understand the demand for uncompromising security in each of these fields.
Pro Drive’s commitment to you is to enable your company to be successful and do better business by using technology. We work hard to understand your business, what makes it work, and your plans for the future by working closely with you to develop a technology roadmap, aligned to your business needs.
Our engineering team will help make this a reality, ensuring everything works as it should. Our services team will keep your systems up and running whilst dealing with any problems, changes, or queries along the way, all in a language you understand.
Reach out to us today to learn how Pro Drive IT can upgrade your business’ technology solutions and revolutionise your workflow and productivity.
