Pro Drive IT is trialling a new flexible working week arrangement which, our research suggests, will provide benefits to both staff and clients … By Chris Morrell, Operations Director I’m going to start with a confession, I am inherently a very lazy person. Depending on how long you’ve known me this will or won’t come [...]
Donate your old/unwanted laptops and we will try to refurbish them to give to those who need them, usually via a charity. You may have seen our recent blog about our laptop refurbishment initiative. We are now opening this up to include anyone in the UK who has a laptop they no longer want and [...]
Have you got a hybrid strategy in place? Hybrid working, with people splitting their time between being in the office and working remotely, has to be properly planned - although every business will have different needs. This has become a somewhat urgent issue as coronavirus Plan B restrictions - including working from home where possible, [...]
We use the Net Promoter Score (NPS) system (SM) to measure our IT help desk performance. We’re told that companies in our business sector who are top performers on NPS generally have a score of 70 and we’re proud to say that ours is consistently above that, between 75 – 80 – but we aim [...]
We're excited about being selected as a Finalist in the CompTIA Spotlight Awards 2021 ‘UK Solution Provider of the Year’ category, for our business IT solutions and cybersecurity services. CompTIA is a trade association of the IT industry and Pro Drive has been a member for many years and contributes in a variety of ways. [...]
There are many ways businesses can help people improve their digital skills, from offering work experience to cyber security awareness training. Here’s what we’ve been doing lately at Pro Drive IT … There has been a lot written about how good working practices and also developing key workplace skills should start when you’re a child. [...]
Like many IT solutions’ companies, we’ve been trying to help people who urgently need laptops for schooling or remote working by refurbishing second-hand computers. As a result of the coronavirus pandemic, most people are having to work at home and children are receiving online lessons – if they have devices. A digital divide has opened [...]
It certainly comes as no surprise that Christmas this year will be a very different affair to what we are used to! And festive traditions we either enjoy or endure in the workplace are no exception; from those potentially embarrassing boozy office parties to the sneaky trip to the pub at lunchtime on Christmas Eve, [...]
Thanks to all of our lovely clients who have given us awesome feedback (in over 1400 responses) via Net Promotor Score for our IT support services! As our mission here at Pro Drive IT is to provide exceptional customer service, this truly means a lot to us. Our clients' feedback helps us to make changes [...]
We provide business IT support but we care about mental health support too. We’re sponsoring some of our team, who are taking part in fundraising events organised by Oakleaf, a mental health charity based in Woking ... We’re giving a shout out to Oakleaf because they’re local to us and have been helping the community [...]
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