We refurbish laptops for charity

2022-11-16T12:01:58+00:00April 14th, 2022|Company News, Tips and Advice|

Donate your old/unwanted laptops and we will try to refurbish them to give to those who need them, usually via a charity. You may have seen our recent blog about our laptop refurbishment initiative. We are now opening this up to include anyone in the UK who has a laptop they no longer want [...]

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What’s your hybrid strategy? Are you in, out, or shake it all about!

2022-01-19T16:02:45+00:00January 19th, 2022|Company News, Productivity, Remote Working|

Have you got a hybrid strategy in place? Hybrid working, with people splitting their time between being in the office and working remotely, has to be properly planned - although every business will have different needs. This has become a somewhat urgent issue as coronavirus Plan B restrictions - including working from home where possible, [...]

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Our NPS – IT help desk is above industry average

2021-11-18T16:04:10+00:00November 17th, 2021|Company News, Productivity|

We use the Net Promoter Score (NPS) system (SM) to measure our IT help desk performance. We’re told that companies in our business sector who are top performers on NPS generally have a score of 70 and we’re proud to say that ours is consistently above that, between 75 – 80 – but we aim [...]

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We’re finalists in the CompTIA Spotlight Awards 2021!

2021-10-05T13:22:45+01:00October 5th, 2021|Company News|

We're excited about being selected as a Finalist in the CompTIA Spotlight Awards 2021 ‘UK Solution Provider of the Year’ category, for our business IT solutions and cybersecurity services. CompTIA is a trade association of the IT industry and Pro Drive has been a member for many years and contributes in a variety of ways. [...]

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How we help people learn digital skills

2021-03-26T09:13:15+00:00March 25th, 2021|Company News, Cyber Security, Remote Working|

There are many ways businesses can help people improve their digital skills, from offering work experience to cyber security awareness training. Here’s what we’ve been doing lately at Pro Drive IT … There has been a lot written about how good working practices and also developing key workplace skills should start when you’re a child. [...]

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IT solutions: Our second-hand laptop initiative

2021-02-03T14:59:40+00:00February 3rd, 2021|Company News, Remote Working|

Like many IT solutions’ companies, we’ve been trying to help people who urgently need laptops for schooling or remote working by refurbishing second-hand computers. As a result of the coronavirus pandemic, most people are having to work at home and children are receiving online lessons – if they have devices. A digital divide has opened [...]

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Christmas Corporate Gifting – Business as Unusual?

2020-12-15T10:13:42+00:00December 9th, 2020|Company News|

It certainly comes as no surprise that Christmas this year will be a very different affair to what we are used to! And festive traditions we either enjoy or endure in the workplace are no exception; from those potentially embarrassing boozy office parties to the sneaky trip to the pub at lunchtime on Christmas Eve, [...]

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Great IT Support Services rely on good communication

2024-02-09T15:28:04+00:00July 23rd, 2020|Accountants, Business Continuity, Company News, Cyber Security, Law, Productivity, Remote Working|

Thanks to all of our lovely clients who have given us awesome feedback (in over 1400 responses) via Net Promoter Score for our IT support services! As our mission here at Pro Drive IT is to provide exceptional customer service, this truly means a lot to us. Our clients' feedback helps us to make [...]

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Business IT support is part of the story

2020-10-27T08:20:57+00:00July 17th, 2020|Company News|

We provide business IT support but we care about mental health support too. We’re sponsoring some of our team, who are taking part in fundraising events organised by Oakleaf, a mental health charity based in Woking ... We’re giving a shout out to Oakleaf because they’re local to us and have been helping the community [...]

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IT support and cyber security – plus human support too

2020-10-27T09:55:40+00:00April 27th, 2020|Business Continuity, Company News, Cyber Security, Productivity, Security and Threats, Technology News, Tips and Advice|

Business continues as we steer through the lockdown and we can help with all your IT support and cyber security. We listen to our clients and are working to make things easier, so businesses can be more productive. But an important part of remote working is looking after yourself too. Burnout can be a concern [...]

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