Imagine this… You wake up in the morning and your mobile phone is dead. It died during the night. Hardware can fail at any time and these amazing devices take a daily battering in pockets / bags / coats. Perhaps you woke up late because your alarm didn’t go off? If, like me, you [...]
The stability and security of IT systems may be something brought to your attention recently on a global scale; July 2024’s IT outage saw transport, healthcare, banks, and media outlets affected by an issue that originated with Crowdstrike, a cybersecurity company based in America. Whilst this particular problem wasn’t caused by a security breach, [...]
With the rapid growth in the availability of AI you will no doubt have heard of Microsoft’s AI product, Copilot. Many people are however confused about what exactly Copilot is and whether they must pay for it. Copilot is in fact a term Microsoft used for any AI assistant and different versions of it [...]
The eagle eyed amongst you may have noticed some changes to the appearance of Microsoft Teams recently. For a little while you will have had the option to switch to ‘new Teams’. Some of you may have done this or, as the cut off point for using ‘old Teams’ is approaching, have already been [...]
Pro Drive recently undertook an exercise to look for a part time virtual assistant to help out our team with some administration work to free up more time to focus on working with our clients. However, what we expected to be a straightforward process became more challenging once we took into consideration our data [...]
You may have noticed a new 'switch' has recently appeared in Microsoft Outlook, giving you the option to switch on 'New Outlook'. The more curious amongst you may even have tried it out. For those of you that have not, or have but are not sure on the differences, here is our guide to [...]
If you are using Microsoft 365 and have a license for Microsoft 365 E3, E5, Business Standard or Business Premium you may have recently noticed a new ‘button’ appearing in the bar of the Microsoft Edge web browser. This innocuous looking symbol is the gateway to ‘Bing Chat Enterprise’, Microsoft’s generative AI chat service [...]
Pro Drive IT’s Technical Director Matt Taylor shares his thoughts on how automation can benefit SME businesses: I recently attended a workshop with staff from two other technology firms about to discuss how we can leverage automation to help our client’s businesses and Pro Drive’s too. Every business big or small could benefit from [...]
Microsoft have recently announced the release date for their Copilot artificial intelligence engine for Windows and the Microsoft 365 suite, including the Office apps. The Windows update is already available and will gradually be deployed automatically via Windows update as long as you have Windows 11. For Microsoft 365 and the Office apps, the [...]
We recently wrote about the increase in ‘supply chain cyber attacks’ and how the UK and EU governments are terrified about their impact on the economy. If you are a professional services firm, you may be the target of a ‘supply chain attack’ with cyber criminals looking to use data you hold to run [...]
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