As the end of the financial year looms many of us are looking at budgets and earmarking areas in our businesses that require spending in the next tax year. IT is one function that I know can cause some sleepless nights for CFOs looking to balance spending with positive ROI. IT security is one area [...]
Apple Macs have always been relatively immune from malware and other malicious software - mostly due to the limited user base making them a less attractive target for Cyber criminals but also in part due to an operating system that is considered inherently more secure than Microsoft's Windows. Recently I have noticed a steady increase in reports [...]
Last year, we surveyed our Service Desk customers about the service they receive from us. We wanted to know your likes and dislikes so that we would know what we’re getting right, and where we have room for improvement. Among the praise for our friendly and knowledgeable staff, the fact that a real person [...]
Whilst running an IT services business I have grown used to our 'bread and butter' service being labelled 'IT Support'. It's an accepted term used throughout the industry and recognised by all our clients and prospective clients. But does it really describe what we do? Personally I think not - in fact I believe [...]
We talk about passwords a lot in this blog. It's no big news that many people have insecure passwords and that this results in security risks. But as a business owner or Director do you have any idea how many user accounts and passwords are in use within your business? Sure you know everyone [...]
If your business is highly regulated, like in the financial services sector or legal professions, your IT requirement presents some unique challenges. Cyber security and data compliance are a priority for any organisation, but when your business activities are centered on sensitive and personal information they are imperative. The consequences of non-compliance or data breaches [...]
If you haven’t yet decided on any New Year resolutions for your business, can I suggest three IT related ones? No doubt you have all sorts of business goals for 2016, plans for growth; expansion into new markets, development of new products or services, staffing, marketing and finances. But what about IT? If your organisation [...]
In Part 1 of our Blog on the Business Considerations for a mobile and remote workforce I answered the most common questions I get asked from a Business Perspective. Whilst many employers are embracing a more mobile workforce, there are still key questions that need to be addressed before giving everyone the option to work from [...]
54% of UK office workers are currently able to work remotely, according to research from YouGov. This trend for remote working has been made possible by technology. Internet access, the Cloud, smartphones and tablets, allow employers to offer their employees the option of working from home; enable those travelling for business to stay in the [...]
IT security analysts have reported a new wave of 'Spear Phishing' attacks on businesses, using the recent terror attacks to dupe victims out of substantial amounts of money. If you are not familiar with the term Spear Phishing, it is not a poorly spelled sporting pastime but more a method used by internet criminals to [...]
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