Business IT Support2021-02-20T09:12:31+00:00

Business IT Support

We know that no two companies are the same, which is why our business IT support services are tailored to your company requirements. By focusing specifically on your needs, we ensure that your IT will contribute proactively to a productive and successful business.

These days, all installations for businesses include more comprehensive systems than a ‘quick install’ will allow. As with most technology, it will only work beneficially if it’s installed and set up correctly.

Shortcuts have the potential for malfunctions and security breaches, which could mean more downtime and loss of productivity for your business. Failing to install systems correctly could also minimise the lifetime of your chosen solutions. Proper installation, on the other hand, will guarantee that you get a cost-effective solution and extended use times.

Our fully trained IT professionals will ensure your systems are installed correctly and then continue to maintain them to improve your business’ daily and long-term operations — helping to alleviate any stress or downtime at your end.

All business IT support Contracts include:

Exceptional Customer Service

A commitment to exceptional customer service

Business IT support Surrey

Unlimited remote and, where required, on-site assistance

No hidden charges

A fixed monthly cost with no hidden charges

Guaranteed response times

Guaranteed response times from our Guildford-based Service Desk

Regular review meetings and reports

Regular review meetings and management reporting

Strategic advice and budget planning

Strategic advice and budget planning

24/7/365 monitoring

24/7/365 monitoring and support of critical infrastructure

Additional IT services

  • 24/7/365 helpdesk
  • Automated printing supply service
  • IT Manager support services
“Pro Drive won the business because they were not overly prescriptive and we felt they offered more of a bespoke solution. So we got the support we needed for the hours the business required. It’s pretty difficult to find this level of flexibility from a support company so we were delighted with their approach.”
Suzanne Woodason, IT and System Manager, Procyon Oil & Gas

Business IT support advice and resources

We’re finalists in the CompTIA Spotlight Awards 2021!

By |October 5th, 2021|Company News|

We're excited about being selected as a Finalist in the CompTIA Spotlight Awards 2021 ‘UK Solution Provider of the Year’ category, for our business IT solutions and cybersecurity services. CompTIA is a trade association of the IT industry and Pro Drive has been a member for many years and contributes in a variety of ways. We're not ones normally for [...]

Important Microsoft 365 licensing changes

By |September 13th, 2021|Productivity, Technology News|

Microsoft have been evolving their licensing programmes for some time, moving away from licensing purchased on an up front payment to subscription models. Indeed most SME businesses now purchase their Microsoft 365 licensing on this basis. Microsoft have recently announced some important changes affecting any business purchasing Microsoft 365 licensing - the major milestones being as follows: October 2021 Microsoft [...]

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How to keep your staff happy & productive when remote working

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How to create a simple staff survey

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How to use a spare laptop as a second monitor

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How to disable Fast Startup on Microsoft Windows

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Cyber security awareness training for business

How to provide cost-effective training

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Social engineering: what you need to know

how to ensure you are not open to hackers

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IT Tips: using Microsoft Tasks to improve productivity

how you install it, use it – and the benefits to team productivity

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How to save time and be more productive using Calendly Online Appointment Scheduling Software:

how Calendly works with your calendar and a demo of how to get started.

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How to protect your IT security easily with Multi Factor Authentication:

what MFA is, why it’s critical to your security and a quick demo of how to set it up.

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