We use the Net Promoter Score (NPS) system (SM) to measure our IT help desk performance. We’re told that companies in our business sector who are top performers on NPS generally have a score of 70 and we’re proud to say that ours is consistently above that, between 75 – 80 – but we aim [...]
Here are 5 remote working tips to help your IT last longer, whether you’re at home or moving between sites. If you adopt some good habits as routine, you’re more likely to have happy tech. Q: First things first: how long do you expect your tech to last? A: We know we've added a slightly [...]
It doesn’t matter if you’re working in the office or remotely – wherever you are, if you don’t take cyber security seriously it could be very costly to you. Here’s what you need to know … In our last blog we gave you some stats which highlight the enormity of the cyber security threats facing [...]
Thanks to all of our lovely clients who have given us awesome feedback (in over 1400 responses) via Net Promoter Score for our IT support services! As our mission here at Pro Drive IT is to provide exceptional customer service, this truly means a lot to us. Our clients' feedback helps us to make [...]
Pro Drive IT
Export House
5 Henry Plaza
Victoria Way
Woking
GU21 6QX
Phone: 0330 124 3599
Email: hello@prodriveit.co.uk
