Ocean Partners buys and sells copper, lead and zinc raw materials around the world and deals with with many of the major mining houses and copper smelters. Based in Maidenhead, they also have offices in a number of countries, including Canada, China, Cyprus, Mexico, Mongolia, Peru, South Africa, Switzerland, Taiwan, Turkey, and the United States.
Pro Drive started working with Ocean Partners in 2005, shortly after a management buyout. Our first task was to source hardware and connect the UK office to a central server in California. “It all went very well indeed,” says Paul Smith, Finance Director at Ocean Partners.
“Pro Drive came in over the weekend and got everything up and running.”
The next stage was to plan Ocean’s long-term IT strategy, moving to a worldwide distributed network. Pro Drive helped plan the structure, and worked closely with the company’s US technology partner.
“Pro Drive made some very proactive suggestions,” says Smith, “and the great thing is that they were on the same mental page as the people in the US. They had no difficulty at all working together.”
A PLAN FOR THE FUTURE
As the migration continues from central to distributed servers, Pro Drive constantly monitors performance to make sure everything runs smoothly. And we provide onsite and remote support to handle any technology issues. Other successes have included an office move along with the adoption of our 24×7 support service to cover Ocean Partners IT infrastructure worldwide.
“The office move was a great success,” says Smith, “And the support and customer service provided by Pro Drive is first class.”